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Areas included our audits and training.

STRATEGIC PLAN IMPLEMENTATION

  • Are employees aware of the strategic initiatives
  • Are these initiatives a part of job descriptions, performance appraisals, incentive compensation and developmental/training curriculum

COMMUNICATIONS

  • Employee idea collection, analysis and response process
  • Newsletter/Web-site
  • How is information disseminated
  • Dispute resolution process
  • Employee (satisfaction) survey
  • Internal communication program

CHANGE READINESS

  • Performance measurement criteria alignment with objectives
  • Sense of urgency to implement key initiatives

THE EMPLOYMENT PROCESS

  • Recruitment process
  • Interviewing
  • Sourcing
  • Screening

EMPLOYEE HANDBOOK

  • When written/revised
  • Content

JOB DESCRIPTIONS

  • Available for all positions
  • ADA compliant
  • Up-to-date and in alignment with strategic plan
  • Job Classifications – Profile and Number
  • Job re-classification process

PERFORMANCE APPRAISAL PROCESS

  • Formal process
  • Regularly scheduled
  • Have reviewers received training
  • On-time completion monitors
  • Analysis of organization-wide results

POLICIES

  • Documented
  • Up-to-date
  • Followed consistently
  • Diversity
  • Drug
  • Privacy
  • Harassment
  • Violence
  • Disciplinary
  • Dispute/conflict mediation/resolution

COMPENSATION

  • Grades and ranges
  • Internal equity analysis
  • External equity analysis
  • Merit pay
  • Bonus plan

TURNOVER DATA/RETENTION

  • Information available
  • Analysis conducted
  • Exit interviews conducted

REGULATORY COMPLIANCE

  • ADA policy
  • FMLA policy
  • COBRA
  • HIPAA
  • FLSA
  • EEO-1
  • State & Federal notices posted
  • Litigation and complaints

AFFIRMATIVE ACTION

  • Data

TRAINING

  • Budgeted
  • Needs analysis conducted and documented
  • How are needs determined
  • Providers
  • Record of Company-wide skills inventory
  • Record of individual training record
  • Training results evaluation system

ADMINISTRATIVE STAFFING LEVELS

  • Experience level and expertise of staff
  • Training and developmental resources
  • Use of technology
  • Growth history and projections
  • Performance expectations
  • Organizational culture